dating site designer, dating website creations, social network designer, date site designer                                       dating site builder

FREQUENTLY ASKED QUESTIONS FAQ Dating Site development FAQ

Frequently Asked Questions

Once complete will I totally own this site?
Yes, once final payment is made, you will own the site completely.  A version also will be provided on DVD upon request for backup.

Do you see the need to get the logo trademarked?
That's up to you.  I would recommend it. I have a good friend in NYC who specializes in trademarks who can help you.

What company do you use for hosting?
We use our own servers.  We host 90% of our clients sites but you can host it anywhere you choose.

What programming language(s) do you use for site design?  
PHP, MySQL, Java, HTML,

I understand there are extra fees for changes and customization after the site goes live? Are there additional fees during site construction?  If you want edits to the site above what we contract to do; there may be extra fees involved but we will always advise on the price if any to perform the updates.

Do I determine the level of membership and the price?
Yes you will set the price and features available for each membership level.

Will I need to get any legal documents to protect me before launching this site?
Only if you want to get setup as a DBA or Corporation.  I would consult an attorney if you are not comfortable with my reply.  Most of our clients set it up as a DBA or personal account. 

How will I check/verify the age of customers before providing them with membership?
A very difficult feature to manage and not integrated into our system at this time.  If you need an age verification feature, it will have to be offline or through a third party security company.  There are a lot of them out there.

What are some ideals that you have that have not been used on sites like this?
I always push my clients to focus on a niche, example: Nationalities, Age, Sports, Sexual Orientation, Hobbies, Geography, Interests, Education, etc.  Its easier to target a smaller group than it is the global populous.

Will the site have instant messaging capabilities?
Not a true instant messenger like you see on Facebook, but a shout box will be provided that is like a lightweight chat room.  A true instant messenger like facebook as on the footer of the site is available for an extra fee.  One on one video chat is also available as an add-on to this instant messenger.  I can show you this in action if you like.  Email me with a request to see a demo.

How much input will I have for the site i.e. home page, content, copy, keywords?The design will be set after you choose which design you want to use, the banner image will be changed to one you provide, the logo text name will be edited to your site name, if you want a custom logo we can create one for you for $125.  You will provide us with the text that will be written on the homepage and you can edit the about us pages and terms and privacy pages yourself from the admin control panel.  You can set the keywords yourself from the admin control panel.

Can I finance it with you and host the site somewhere else?
We cannot finance the site if you choose to host it elsewhere because we would have no direct control over it should you fail to pay.  After full payment is made you could move it anywhere you like, a full backup would be provided to you and we would move it to the new server for you free of charge.  I’m sure you will find (as 90% of our clients have) that staying with us is in your best interest.  We don’t only provide hosting we provide support and minor programming adjustments for free to all our hosted clients sites. 

I have purchased (post pro affiliate), I will have to get a site for this with inside a login page that then connects to this program, are you guys able to make this?
We can setup a site for you to support post pro affiliate but we recommend you use the built in affiliate program we will setup for you, its part of the package you will get with the premium package.  After reviewing it if you choose not to use it we can always set up PPA for you at a later time,

I have seen on your website that you can market our site as well, can you give some information about that?
Yes. We do marketing as well

How do I get people 
to sign up? 
Well that’s always the millionaire dollar question and its not a simple answer.  It takes a lot of marketing both on and offline to get registered users.  There are a lot of way to do it for free, by posting to Facebook, twitter, MySpace, forums, blogs, going into chat rooms, etc. but they take time.  Lucky for you, I have a team of people who can do this for you.

I hear there are some girls that make their living on getting customers to pay their account on the website? Do you know any way where to find such ladies? 
I do not, sorry.  I am sure you can find them doing a Google search.

How many search engines will you submit my site to?
We can submit your website to 40 search engines at no charge.

What 40 search engines will my website be submitted to for the $450 SEO fee?

-Acoon
-Aeiwi
-AlltheSites
-AlltheWeb
-AltaVista AU
-AltaVista FR
-AltaVista IE
-Anzwers
-Blu Win
-Canada
-Claymont
-Direct Hit
-Entire Web
-EuroSeek
-Excite
-Excite Australia
-Excite UK
-Funkycat
-GOeureka
-Google
-Googley
-HotBot
-Info Tiger
-Lycos
-Lycos UK
-Magellan
-Maxi Search
-National Directory
-NetSearch
-Northern Light
-Scrub The Web
-Search Engine
-Search It
-Spider
-Super Snooper
-Thunderseek
-UKmax
-Voila
-Web Crawler
-World Light Net

Does it matter where I register a domain name?
No, you can register your domain name at any domain registration company of your choice. You do not have to register your domain name through us. However most of our customers choose to register their domains through us.

How long does it take to set-up my new hosting account?
Your hosting account will be set-up within 12 hours. We will notify you via email once set-up has been completed with full instructions about your new account. Your welcome email will be mailed to the mailing address you provided upon sign up.

Do you provide real 24/7 technical support for my site?
Yes, we provide 24/7 technical support to all clients. All technical support enquiries are generally answered within 2 hours or less. Assistance from the support department within 24 hours is guaranteed. Technical support is provided through our "Support Ticket System". Our ticket system is support provided by all of our techs around the globe. This method of support carries the fastest response times and also provides you and our staff with a detailed history.

Where are your servers located?
Servers are collocated within a private suite in the world class Pier 1 (Data Center) in
Clifton, NJ 07014

Do you support Active Server Pages (ASP), Cold Fusion?
No, our servers are LINUX based and we do not support it. This is only supported on Windows NT platform. We have chosen the simplicity and many useful features of using LINUX servers. The wide availability of scripts supported on LINUX based operating systems and the ease of use make LINUX systems the choice of all leading web based companies. We support Perl, PHP, Java etc..

What are your server specifications?
Currently, all web servers are genuine 2GHZ P4 servers running FreeBSD or LINUX. Each server has at least 1-2 Gig of SDRAM. Servers are collocated in the world class InterNap (Data Center).

Is a website control panel/site manager available with my website?
Yes absolutely, but only after full payment is made on all development work. All hosting packages include a feature rich and very user friendly control panel/site manager. This is included which enables you to manage your entire site with ease. You will also be able to set-up your email accounts, view detailed traffic statistics, and perform various other admin tasks with the click of a button.   We do not offer you backend access till all fees are paid on the development work.  Why? If we allowed you access before payments are made in full you could take the site to another host and we would have no recourse to collect on monies owed to us.

Describe your SEO approach?
Depends on the Niche and keywords. Our search engine optimization approach is a flexible process. As new SEO techniques and ideas emerge we add them to our process at logical points so, while the basis of the methodology stays the same, tasks are being added and modified as the SEO landscape changes.

Describe your maintenance and on-going support?
We all always here for consulting via email or a phone call.  We develop our sites so they are self manageable by a laymen.  Most maintenance can be managed though a web based control panel.  If design or development work is desired post development, we charge a nominal hourly fee to do the work.

What is your Service Level Agreement (SLA)?
Please review our SLA here: http://www.datesitedesigner.com/sla.html

Can I see sample dating websites, that are you have completed?
Although we have a Privacy Agreement with most of our customers, a number of them have allowed us to show off their sites here: http://datesitedesigner.com/samples.html

Can I see samples of your creative branding (logos, brochures, banners, etc.)?
See samples of our logo, brochure, letterhead, banner, site design work here:
http://hoast.com/graphic_design.html

What is your estimated pricing range for designing a dating web site?
We prefer to send you a detailed quote instead of throwing out a number so you can review all the features, services and options you will get with a complete dating site designed by Dating Site Designer.  Please request a quote here: http://datesitedesigner.com/rfp.html

What is your estimated timeframe to complete such a project (low-high)?
On average it takes 30 to 45 days to fully develop one of our "semi turn-key" dating sites.  I say "semi turn-key" because we typically tailor one of our premium designs to a clients requirements. Its the best option for the money.  A fully customized website from the ground up could take up to 3 months to fully develop.

If we need additional customization after the site is launched, is that something your company can help with?  If so, what is the cost per hour?
Definitely Yes.  We price it out on a per project basis

What type of security is installed onto the site server to prevent hacking, breaches or DB compromising?  What type of security on the server do you recommend?  The site is very secure.  We are protected from hackers and DDoS attack (UDP flood).

We have an extensive custom firewall rule and large mod_security rulesets protecting our servers. If we do experience heavy flooding, we have our datacenter enable network level flood protection. Our datacenters are all highly secure facilities with restricted access.

Our other security methods and precautions are confidential for obvious reasons.

Is the hosting your own company or a separate company you resell to?  I’m trying to understand how you will/will not be involved if we choose to go with the hosting package also.  We are the hosting company as well.  We have several servers.  All our dating sites are on a separate server that is developed specifically for dating and social sites

Is the site also mobile enabled?  If not, what is the additional cost to ensure that it is? Smart phone enabled.  Check out any of our sites from your phone to see the results. http://datesitedesigner.com/samples.html


Website Hosting Frequently Asked Questions

 What type of hardware and software are you using?

Processor:
Processor #1 Vendor: GenuineIntel
Processor #1 Name: Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz
Processor #1 speed: 1600.000 MHz
Processor #1 cache size: 4096 KB

Processor #2 Vendor: GenuineIntel
Processor #2 Name: Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz
Processor #2 speed: 1600.000 MHz
Processor #2 cache size: 4096 KB

Processor #3 Vendor: GenuineIntel
Processor #3 Name: Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz
Processor #3 speed: 1600.000 MHz
Processor #3 cache size: 4096 KB

Processor #4 Vendor: GenuineIntel
Processor #4 Name: Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz
Processor #4 speed: 1600.000 MHz
Processor #4 cache size: 4096 KB

Memory:
3364104k/4194304k available (2043k kernel code, 39184k reserved, 846k data, 232k init, 2487168k highmem)

System Information:
Linux operating system
Apache version 1.3.41 (Unix)
PHP version 5.2.5
MySQL version 5.0.67-community
Architecture i686  

What has been your traditional up time?
99.9% Up-time

What type of back up and redundant systems are in place?
Instant backups via website control panel, redundant raid servers

How will payment occur on our dating website? 
Via credit card system of your choice, Paypal, Authorize.net, integrated into the website is standard but we can support most any merchant system. 

Payment to us or how you collect?
Payment direct to you.

Is the payment gateway integrated in with the IT provider? 
No. Payment gateway will be through a provider who specializes in ecommerce transactions.

How are the customers data protected?
SSL certification
An SSL certificate ensures safe, easy, and convenient Internet shopping. Once an Internet user enters a secure area — by entering credit card information, email address, or other personal data, for example — the shopping site's SSL certificate enables the browser and Web server to build a secure, encrypted connection. The SSL "handshake" process, which establishes the secure session, takes place discreetly behind the scene without interrupting the consumer's shopping experience. A "padlock" icon in the browser's status bar and the "https://" prefix in the URL are the only visible indications of a secure session in progress.

Who is handling customer service?
You will be handling customer support to your client, we will provide customer support to you.

Is there a 1-800 number for my clients?
Again, this falls back to you.  Not sure how you want to handle customer support.  I suggest live chat, FAQ, email form and/or a 1-800 number.  We have the ability to handle support for you as well if you like for a monthly service fee.


Jeff Dean
President


Jeff Dean

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